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How do I manage my 91app orders?

1、 Toonies"Personal Center"->"Order list"->"91App"

① After the 91app store issues an order, without any operation, the toones system will automatically pull the store order, help you distribute the goods, print the face order, and directly deliver it to the buyer's address of the order

② System: 05:The order is pulled once at 00, and only once a day, so 05:Orders after 00 can be pulled the next day

③ If your Toonies account balance is negative, you will not pull shop orders on the same day. In order to ensure your delivery time, please recharge in time

2、 Toonies status description of the order

The number after SKU status represents:SKUquantity

hair:Green indication---Product shipped

Arrival:Blue indication--Goods have been warehoused

Not yet:Grey indication--The goods have not arrived in the warehouse and will be purchased

Out of stock:Red indication--be out of stock at the moment

Off the shelf:Red indication--The product has been removed from the shelf

close:Red indication--Order closing

ERP status:Toones warehouse delivery status

Order status:91app store delivery status


3、 About order documentation

Orders can be viewed and followed up. Toones will synchronize the orders at 5:00 a.m. every day. The order preparation period is within 3 days, 5 days, 7 days, etc. according to different types of manufacturers and different preparation periods, the orders to be shipped, the orders that are out of stock or off the shelf, and the orders that are not issued can be closed or commented by the user"Complete and reissue"If you enter the order, the order will not be shipped according to the latest delivery date detected by the system. If you need to send less, click[Less hair and more hair]Push the button to the warehouse

4、 Toones shipping rules

Refer to this link

5、 Toonies users do not need to operate the shipment in the background of 91app store. After the Toonies warehouse delivers the goods, the order status will be synchronized to the 91app store

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