Notice on the handling of returned goods intercepted by the customs due to the buyer of shopee cross border Taiwan station failed to complete the real name verification

Dear users of tonis

Since shopee cross-border Taiwan Station buyers must have real name authentication, and it will be officially implemented on May 16, requiring the buyer to do customs declaration real name certification, and the information is registered in the app. The shrimp skin will assist in customs clearance. When the formal implementation begins:

1. New order: the buyer needs to be certified before the order will jump to the goods to be shipped, and the shipping days will be calculated after waiting for shipment

2. Orders in transit:No certification will affect customs clearance。

In view of this situation, tonis has issued an operation guidance notice, all businesses must follow up the buyerEzway real name authenticationAt that time, the returned items intercepted by the customs due to incomplete real name will be borne by the merchantsThank you for your cooperation!

Torness

May 13, 2020